We generally have a 3-night minimum for weekend stays which we find gives you the best possible experience even if leaving very early on the final morning.

Occasionally you may find 1 or 2-night stays available when there are gaps between regular bookings.

In order to confirm your reservation, we require that you digitally sign our basic guest agreement (easy even on a mobile phone) as well as complete our ID verification (also easily executed even on a mobile phone) through our verification partner, Superhog.

You will receive links to complete these items via email upon booking.

Any questions? Just reply to our booking text, email, or use the blue chat bubble on the bottom of our website :)

All Catskills bookings receive a credit to our Supply Shop.

This includes free delivery of your items to your property before your stay, if you place your order 48 hours before check-in.

After the 48 hour window, you can still get free delivery during your stay for any orders of $100 or more.

We stock high quality natural, sustainable, and local (when possible) beverages, food, and gifts that are representative of many unique and passionate creators/business owners.

More than 30 days before arrival:

- 100% refund (less $75 fee), or

- 100% credit to use within 1 year for a future stay at the same property.

More than 7 days before arrival:

- 50% refund (less $75 fee) , or

- 50% credit to use within 1 year for a future stay at the same property.

Within 7 days of arrival there is no refund. Please consider purchasing travel insurance from Insurestays during checkout.

For extra convenience we offer travel insurance through Insurestays which can be purchased alongside your booking for an additional 7%.

If you have any questions about the details and limitations of this insurance you can learn more here.

You’ll receive both a welcome email as well as an SMS message (for US-based cell phones) upon booking your stay with us.

Have questions or requests?

Feel free to send us a text reply, or use the blue chat bubble at the bottom of the site and we’ll be there with a timely response to help.

Your welcome email will include a few handy recommendations, and more will be printed out for your at your specific property.

You can also try browsing some of our Catskills Favs before or during your stay.

And if you’re looking for anything specific you’re always welcome to text us after booking.

We’re happy to help!

On the morning of your check-in, you will receive an email and an SMS message containing your custom access code and easy instructions for operating the door lock.

You will also a receive the WiFi details and Sonos information for a smooth check-in at the property.